Quality Management

For us, a satisfied customer means meeting the customer's requirements and wishes with required quality, for an appropriate price, and to meet agreed-upon delivery dates! Our customers are not only those who purchase our products and use our services, but also those who share in the results of our work – our co-workers.
 

Quality management system

Our quality management system is the motive force behind constant improvement and quality increase of all our company's activities. The most important goal of a quality management system is the constant improvement of the implemented system, with an emphasis on process management.
 

Quality

We consider quality to be something self-evident. Each worker must be aware of the fact that he is both a supplier and a customer. This means that he must not only supply quality as required, but must also require it.
 

Continuous improvement programme

Our continuous improvement programme is focused on all activities that lead to process improvement, an increase in product quality, increased productivity, and reduction of direct and indirect costs with a positive effect product pricing options. A continuous improvement programme and utilization of new developments in science and technology is an effective factor leading to efficiency and effectiveness. One of our main goals is thus to continuously increase the qualifications and skill level of our employees on all levels.
 

Working with suppliers

In an effort to ensure only high-quality supplies for our products, we select our suppliers carefully and systematically, basing ourselves on principles of long-term mutually beneficial partnerships.
 

Employee satisfaction


An organization's greatest asset is an employee educated in his field who performs his work in a responsible fashion. Our employees' satisfaction and development is supported by an educational programme, a motivational programme, and an ongoing work environment improvement process – because the foundation for our every success is the personal involvement and readiness of each employee.
 

Owner satisfaction


Meeting the requirements of its owners is one of the basic missions of an organization. Our task is to ensure that we are as attractive as possible for our owners – i.e. to create the best financial results.
 

Satisfaction of the region's inhabitants


We consider responsible behaviour towards the region's inhabitants to be our duty – we create new jobs, closely monitor and eliminate harmful influences on the environment, and also make financial contributions.